SHIPPING & DELIVERY POLICY
At Personal joybox, we’re committed to delivering your thoughtfully curated gifts just the way you imagined — on time, and with love.
Deliveries are fulfilled for confirmed orders where customers have opted for delivery during checkout. To ensure smooth and timely delivery, customers must provide accurate and complete details including:
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Recipient name
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Delivery address
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Contact number
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Preferred delivery date and time slot
Delivery timelines typically range from same-day dispatch to up to 7 days, depending on product availability and the delivery location.
We rely entirely on the information shared by you while placing the order. Kindly double-check all delivery details before confirming your purchase, as Personal joybox will not be responsible for delays or failed deliveries due to incorrect or incomplete information.
Deliveries may be carried out by:
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Our in-house delivery team
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Our trusted brand or gifting partners
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Or by our reliable third-party logistics providers
Delivery charges may vary based on:
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Location of delivery
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Time slot chosen
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Type of product(s) ordered
In the rare event of a delay due to unforeseen circumstances, our team will keep you informed and do everything possible to make it right.
Have questions or special requests?
Let’s make every delivery a delightful experience.