Refund policy

Return & Refund Policy

Website: www.personaljoybox.com
Email: goels1145@gmail.com
Phone: +91 9810343705

Owned & Operated By: R K G ENTERPRISES

Return Policy

In the event that a product is received damaged, please follow the guidelines below:

  • Our return policy is of 7 days 

  • You must notify us within 24 hours of receiving your order.

  • After inspection and verification of the issue, if your return request is approved, a refund will be processed within 4–7 business days.

  • our return policy is of 7 days 

  • Refunds are issued only if the product is confirmed to be damaged upon delivery.

  • The product must be unused, unaltered, and in original condition.

Refund Policy

  • All sales are final. We do not offer refunds or exchanges once the purchase is complete.
    Please ensure you select the correct variant, size, and quantity before placing your order.

  • In case of receiving a damaged product, it must be reported to our customer service team within 24 hours of delivery.

  • If a refund is approved after verification:

    • The refund will be processed within 4–7 business days

    • The amount will be credited back to your original payment method / bank account

For any return or refund-related assistance, you may contact us at:

Email: goels1145@gmail.com
Phone: +91 9810343705
🏢 Company: R K G ENTERPRISES