Terms of service

Terms & Conditions

Last Updated: January 2026

This document is an electronic record in terms of the Information Technology Act, 2000 and the applicable rules. This electronic record is generated by a computer system and does not require any physical or digital signatures.

This document is published in accordance with Rule 3(1) of the Information Technology (Intermediaries Guidelines) Rules, 2011, which requires the publishing of rules, regulations, privacy policy, and Terms of Use for access or usage of the domain www.personaljoybox.com (“Website”), including the related mobile site and mobile application (collectively referred to as the “Platform”).

The Platform is owned and operated by R K G ENTERPRISES (hereinafter referred to as the "Platform Owner", “we”, “us”, “our”).

Your use of the Platform and associated services is governed by the following Terms & Conditions (“Terms of Use”). By accessing, browsing, or using the Platform, you agree to be bound by these Terms, including applicable policies incorporated herein by reference. If you transact on the Platform, you are contracting with the Platform Owner, and these Terms form your binding obligations.

Your agreement to these Terms signifies your consent to abide by the rules and policies applicable to the Platform.

1. User Responsibilities

  • You must provide true, accurate, and complete information during registration and must keep it updated.

  • You are responsible for all actions taken through your registered account.

  • You agree not to use the Platform for any unlawful or prohibited activity.

2. Website Content & Accuracy

  • Neither we nor any third parties provide any warranty or guarantee regarding the accuracy, performance, completeness, or suitability of information and materials on the Platform.

  • Such information may contain errors or inaccuracies, and we are not liable for these to the fullest extent permitted by law.

  • Your use of any information on the Platform is at your own risk.

3. Intellectual Property

  • All content on the Platform—including layout, design, graphics, and text—is proprietary to or licensed by the Platform Owner.

  • You may not claim any ownership rights or copy, distribute, or commercially exploit any part of the Platform without explicit written permission.

4. Payments & Charges

  • You agree to pay all applicable charges for availing our products or services.

  • Prices and availability are subject to change without prior notice.

5. Third-Party Links

  • The Platform may contain links to third-party websites for your convenience.

  • Upon accessing these links, you will be governed by their respective policies.

  • We are not responsible for these third-party sites.

6. Legal Binding Contract

Initiating a transaction on the Platform constitutes a legally binding contract with the Platform Owner.

7. Indemnification

You agree to indemnify and hold harmless the Platform Owner, its employees, directors, and affiliates from any claims, actions, legal costs, or liabilities arising from:

  • Your misuse of the Platform

  • Your violation of these Terms

  • Your infringement of third-party rights

8. Limitation of Liability

  • The Platform Owner is not liable for any indirect, incidental, special, or consequential damages including loss of business, profits, or data.

  • Our total liability shall not exceed the amount paid by you to us for the particular service or ₹100, whichever is lower.

9. Force Majeure

We are not liable for failures or delays caused by events beyond our control, including natural disasters, strikes, technical failures, or government restrictions.

10. Governing Law & Jurisdiction

These Terms are governed by the laws of India.

All disputes shall be subject to the exclusive jurisdiction of courts in Delhi.

11. Contact Information

For concerns, queries, or complaints related to these Terms, reach us via: